Resin Sign Cancellation/Refund Policy

This is an event. If you can no longer attend you will need to send someone in your place or you will not be refunded or given an Etsy shop credit code unless you purchase sign insurance.

 

If you purchase sign insurance when you registered for this event you will have the option to have a store credit code sent to you. You can use this store credit code to sign up for a new Gena's Designs of the Heartland class or to shop Gena's Designs of the Heartland's Etsy store. This code expires 4 months after the date of the event you were to attend and will only be issued for the pre-taxed amount you paid for the class. Prior insurance will also be expired once this code is sent to you. We cannot guarantee another class will take place in your area within that 4 month time frame. After those 4 months expire, there will not be any kind of refunds.

 

If you did not purchase sign insurance when you registered you will only have the option of sending someone in your place to paint your sign. No refunds or store credit coupons will be issued in this case. If you decide to send someone in your place, they have to make the sign you registered for. We cannot change designs after the fact.  

 

In the event of cancellation on our part (i.e. bad weather, instructor’s emergency, host’s emergency, or not enough participants) you will be issued a store credit coupon {with or without insurance}. You can use this store credit code to sign up for a new Gena's Designs of the Heartland class or to shop Gena's Designs of the Heartland's Etsy shop. This code expires 4 months after the date of the event you were to attend and will only be issued for the pre-taxed amount you paid for the class. Prior insurance will still be valid for the next event you sign up for. If you opt to use the credit toward our Facebook live sales you will forfeit your sign insurance and will not be refunded for it. Again, we cannot guarantee another class will take place in your area within that 4 month time frame. After those 4 months expire, there will not be any kind of refunds.

If you decide not to come to a class because of weather, but we do not cancel the class, you will not be excused from the above policies. Many times our instructors are driving from over an hour away, so if the weather is bad enough they will cancel. If you did not purchase sign insurance and do not show up you will not receive a store credit. If you did purchase sign insurance and do not show up, you will receive a store credit.

 

By registering for an event you agree to these terms and conditions.